Information for Bay Area Bike Share Members

How to transfer your membership to Ford GoBike

Information for Bay Area Bike Share members
In just a few weeks, Bay Area Bike Share will be replaced with Ford GoBike, a brand new system 10x the size with longer riding times, better bikes and a brand-new app. All existing members will be transferred into the new service. You’ll receive an extra 60 days of ride time for your patience during this process.

Next Steps
You’ll receive an email asking you to reset your password and complete the transition to Ford GoBike. With the new system, you’ll no longer have to carry a key. You can choose to unlock bikes with either a Clipper card or the Ford GoBike app. Easy!

Extra 60 Days
Whenever your Bay Area Bike Share membership is set to expire, you will autorenew in a Ford GoBike membership at $149/year. You'll be notified 7 days prior to your renewal. Remember, you’ll be receiving an extra 60 days, so if your membership was set to renew in June, you won’t have to renew until August.

Last Day of Service
The last day of service under Bay Area Bike Share will be Sunday, June 11. There will be a system downtime from June 12 - 27 as Bay Area Bike Share equipment is replaced with new Ford GoBike stations and bikes. We truly apologize for the inconvenience.

Launch Dates
· San Francisco – June 28
· San Jose – June 28
· East Bay – July 11

View Your Data
Bay Area Bike Share invoices and ride history will be available through June 12. Please be sure to view this information by logging into your account.

Not interested in transitioning?
Don’t want to transition your account to Ford GoBike? We’ll miss you. Please click here by June 10, 2017 to opt-out and be refunded the remaining value of your membership.

Questions?
We are here to help. Visit us at help.fordgobike.com or 855-480-2453.